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Terms & Conditions

Effective Date: August 18, 2025

Welcome to the website of Krrisp Pty Ltd (Krrisp Digital) ACN: 609 221 570 (“we,” “our,” “us”). By accessing or using our website, services, and platforms, you agree to these Terms & Conditions (“Terms”). If you do not agree, please refrain from using our services.

1. Services Provided

Krrisp Digital offers digital marketing, automation, CRM, website development, AI-powered solutions, SEO, reputation management, and related services.

2. Additional Costs & Third-Party Services

Certain services require integration with third-party systems, including but not limited to Twilio, Vapi, HighLevel, Google, Facebook, and Stripe.

  • Costs for usage-based services such as AI credits, SMS, local phone numbers, cloud storage, and call minutes are not included in our standard pricing.

  • The client is responsible for maintaining active accounts with these third-party providers and paying their usage charges directly.

  • Krrisp Digital will not be liable for downtime, data issues, or billing disputes caused by third-party providers.

3. Client Responsibilities

By engaging with our services, you agree to:

  • Provide accurate and complete information required for delivery of services.

  • Comply with all applicable laws, including privacy, spam, and advertising standards in Australia.

  • Not misuse our systems for unlawful, fraudulent, or misleading activities.

 

4. Payment Terms

  • Fees are outlined in the client agreement or proposal.

  • Setup fees and subscription charges must be paid upfront unless otherwise agreed.

  • Invoices are payable within 7 days unless stated otherwise.

  • Late payments may attract suspension of services until cleared.

5. Intellectual Property

  • All creative work, strategy, and content developed by Krrisp Digital remain our intellectual property until full payment is received.

  • Upon full payment, ownership transfers to the client, excluding third-party assets (stock images, licensed tools, plugins).

 

6. Warranties & Disclaimers

  • We strive to deliver high-quality services but make no guarantee of specific results, such as search rankings, ad performance, or revenue outcomes.

  • Services may depend on third-party tools or algorithms beyond our control (e.g., Google, Meta, Twilio).

  • While we implement strong security practices, we are not liable for cyberattacks, data leaks, or downtime caused by external systems.

 

7. Limitation of Liability

To the maximum extent permitted by law:

  • Krrisp Digital is not liable for indirect, incidental, or consequential damages.

  • Our liability for any claim is limited to the amount paid by the client for the specific service in dispute.

8. Termination of Services

  • Either party may terminate with 30 days’ written notice.

  • If terminated early, fees for work already completed are non-refundable.

  • Ongoing subscriptions will cease at the end of the current billing cycle.

9. Privacy & Data Protection

Your use of our services is also governed by our Privacy Policy and Cookies Policy. By using our services, you consent to our handling of personal information as outlined in those policies

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia, and subject to the exclusive jurisdiction of its courts.

11. Changes to Terms

We may update these Terms from time to time. Updates will be published on our website with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated Terms.c

12. Contact Us

For any questions about these Terms & Conditions, please contact:

Krrisp Pty Ltd (Krrisp Digital)

Suite 441, 14 Lexington Drive, Bella Vista, NSW 2153

[email protected]