Terms & Conditions
Legal terms governing your engagement with Krrisp Digital.
Effective Date: January 2026
Last Updated: April 2026
These Terms govern your use of krrispdigital.com.au and engagement with services provided by Krrisp Pty Ltd (ABN 38 609 221 570, ACN 609 221 570) trading as Krrisp Digital. By engaging our services, you agree to these Terms. Separate software products are governed by their own terms available at point of sign-up.
1. Services Provided
Krrisp Digital provides AI automation services and digital marketing services. Specific deliverables, scope, fees, and timelines are set out in a proposal or written service agreement, which prevails in the event of any conflict with these Terms.
2. Third-Party Services and Additional Costs
Some services require third-party platforms or tools, which may involve additional costs. Where applicable, these are identified in your engagement agreement. We are not liable for the availability, performance, or billing decisions of any third-party provider.
3. Client Responsibilities
You agree to provide accurate and complete information, obtain necessary permissions before sharing third-party materials, grant required platform access, and comply with applicable laws including privacy, spam, and advertising standards.
4. Payment Terms
- All fees are in AUD exclusive of GST unless stated otherwise
- Invoices are due within the timeframe stated on the invoice, or as per your service agreement
- Setup fees and subscription charges are payable upfront unless otherwise agreed
- Late payment may result in suspension of services
- Invoice disputes must be raised within a reasonable time of receipt; undisputed amounts remain payable
5. Intellectual Property
Deliverables remain our intellectual property until full payment is received. Upon full payment, ownership of deliverables created specifically for your engagement transfers to you, excluding our pre-existing IP and any third-party licensed assets. We may reference the nature of services delivered in our portfolio unless you request otherwise in writing before commencement.
6. Data Export Upon Cancellation
You may request export of your data within 30 days of cancellation by contacting admin@krrispdigital.com.au. We will provide it as soon as reasonably practicable.
7. Warranties and Disclaimers
We will deliver services with reasonable care and skill. We make no guarantee of specific results as these depend on factors outside our control. We are not liable for downtime or interruptions caused by third-party providers.
8. Use of AI-Assisted Tools
We may use AI-assisted tools in our workflow. We take reasonable steps to review outputs before delivery. You remain responsible for reviewing and approving all outputs before use.
9. Limitation of Liability
Limitation of Liability
- Our total liability for any claim is limited to the total fees paid under the relevant engagement from commencement to the date the claim arises
- We are not liable for indirect, incidental, or consequential loss including loss of profit, revenue, or data
- We are not liable for losses caused by third-party providers
- We are not liable for losses arising from cyber incidents or data breaches
Nothing in these Terms limits liability that cannot be excluded by law, including under the Australian Consumer Law.
10. Indemnification
Indemnification
If a third party makes a claim against us because of something you did, such as providing incorrect information, misusing our deliverables, or breaching these Terms, you are responsible for our resulting costs and losses.
11. Termination
Either party may terminate an ongoing engagement with 30 days written notice. Immediate termination applies where a material breach is not remedied within 14 days of written notice, or shorter if the circumstances reasonably require. On termination, fees for work completed are immediately payable.
12. Privacy and Data Protection
Your use of our services is governed by our Privacy Policy and Cookies Policy.
13. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
14. Dispute Resolution
We welcome direct contact to discuss any concerns. Your rights under the Australian Consumer Law are not affected.
15. Changes
We may update these Terms at any time. Updates are published on our website. Continued use of our services constitutes acceptance.
16. Contact
Krrisp Pty Ltd trading as Krrisp Digital
441/14-16 Lexington Dr, Bella Vista NSW 2153
ABN: 38 609 221 570
Email: admin@krrispdigital.com.au