The Proprietor Café
The Proprietor Café struggled to manage bookings efficiently. Phone reservations often went unanswered during peak hours, and staff had to juggle manual scheduling, customer follow-ups, and reputation management — leading to missed opportunities and inconsistent guest experiences.
KD implemented an AI-powered inbound Voice Agent to handle bookings. The system checked table availability, confirmed reservations with customers via SMS, and synced automatically with their CRM. A manual override was built in for walk-ins and sudden table changes. In addition, we automated lead management, reputation monitoring, and lead nurturing — ensuring guests were engaged before and after their visit.
Saturee’s e-commerce site was heavily customised by another agency, making even small updates complex and costly. Their in-house staff couldn’t manage product uploads, pricing updates, or promotions, forcing them to rely on external support and pay high maintenance fees.
KD rebuilt the store using Shopify’s standard frameworks, ensuring all features were coded to industry best practices. We added DIY menus for product management, pricing, and content changes so Saturee’s team could take full control of their site without depending on outside developers.
Saturee
SolarChief
SolarChief offered expert solar installation services across NSW, but their online presence didn’t match. With limited Google visibility and few reviews, they were missing valuable leads and trailing behind competitors.
KD developed a targeted local SEO strategy, optimizing SolarChief’s site with location-based keywords, directories, and structured data. We also implemented an automated reputation workflow that actively encouraged satisfied clients to leave reviews and tracked online sentiment.
BNI Northwest & Penrith struggled with low-quality leads from Facebook ads, leaving Rebecca sceptical about digital campaigns. She needed a cost-effective strategy to attract the right prospects and grow memberships.
KD conducted a discovery session to understand BNI’s goals and member profile. We then created a tailored Facebook ads strategy designed around local targeting, audience segmentation, and compelling ad creatives. The strategy was aligned with their budget while maximising ad efficiency.
BNI Northwest & Penrith
FAYN Services
FAYN Services, a growing landscaping business, struggled with low online visibility, manual booking processes, and inconsistent customer reviews. Too much admin time was being spent on scheduling, payments, and follow-ups, which slowed growth and reduced efficiency.
KD developed a targeted local SEO strategy, optimizing SolarChief’s site with location-based keywords, directories, and structured data. We also implemented an automated reputation workflow that actively encouraged satisfied clients to leave reviews and tracked online sentiment.
The Proprietor Café
The Proprietor Café struggled to manage bookings efficiently. Phone reservations often went unanswered during peak hours, and staff had to juggle manual scheduling, customer follow-ups, and reputation management — leading to missed opportunities and inconsistent guest experiences.
KD implemented an AI-powered inbound Voice Agent to handle bookings. The system checked table availability, confirmed reservations with customers via SMS, and synced automatically with their CRM. A manual override was built in for walk-ins and sudden table changes. In addition, we automated lead management, reputation monitoring, and lead nurturing — ensuring guests were engaged before and after their visit.
Saturee’s e-commerce site was heavily customised by another agency, making even small updates complex and costly. Their in-house staff couldn’t manage product uploads, pricing updates, or promotions, forcing them to rely on external support and pay high maintenance fees.
KD rebuilt the store using Shopify’s standard frameworks, ensuring all features were coded to industry best practices. We added DIY menus for product management, pricing, and content changes so Saturee’s team could take full control of their site without depending on outside developers.
Saturee
SolarChief
SolarChief offered expert solar installation services across NSW, but their online presence didn’t match. With limited Google visibility and few reviews, they were missing valuable leads and trailing behind competitors.
KD developed a targeted local SEO strategy, optimizing SolarChief’s site with location-based keywords, directories, and structured data. We also implemented an automated reputation workflow that actively encouraged satisfied clients to leave reviews and tracked online sentiment.
BNI Northwest & Penrith struggled with low-quality leads from Facebook ads, leaving Rebecca sceptical about digital campaigns. She needed a cost-effective strategy to attract the right prospects and grow memberships.
KD conducted a discovery session to understand BNI’s goals and member profile. We then created a tailored Facebook ads strategy designed around local targeting, audience segmentation, and compelling ad creatives. The strategy was aligned with their budget while maximising ad efficiency.
BNI Northwest & Penrith
FAYN Services
FAYN Services, a growing landscaping business, struggled with low online visibility, manual booking processes, and inconsistent customer reviews. Too much admin time was being spent on scheduling, payments, and follow-ups, which slowed growth and reduced efficiency.
KD developed a targeted local SEO strategy, optimizing SolarChief’s site with location-based keywords, directories, and structured data. We also implemented an automated reputation workflow that actively encouraged satisfied clients to leave reviews and tracked online sentiment.
