Our Case Studies

The Challenge

Phone reservations went unanswered during peak hours. Staff juggled manual scheduling, customer follow-ups, and reputation management, leading to missed opportunities.

Our Solution

Implemented an AI-powered inbound Voice Agent to handle bookings. The system checked table availability, confirmed reservations via SMS, and synced with their CRM. We also automated lead nurturing and reputation monitoring.

The Challenge

The e-commerce site was heavily customised by another agency, making even small updates complex and costly. In-house staff couldn't manage products, pricing, or promotions without external support.

Our Solution

Rebuilt the store using Shopify's standard frameworks with industry best practices. Added DIY menus for product management, pricing, and content changes so the team could take full control.

The Challenge

Despite offering expert solar installation across NSW, their online presence didn't match. Limited Google visibility and few reviews meant they were missing valuable leads and trailing competitors.

Our Solution

Developed a targeted local SEO strategy with location-based keywords, directories, and structured data. Implemented an automated reputation workflow that encouraged reviews and tracked online sentiment.

The Challenge

Previous Facebook ads delivered low-quality leads, leaving the team sceptical about digital campaigns. They needed a cost-effective strategy to attract the right prospects and grow memberships.

Our Solution

Conducted a discovery session to understand goals and member profile. Created a tailored Facebook ads strategy with local targeting, audience segmentation, and compelling creatives aligned with their budget.

The Challenge

A growing landscaping business struggling with low online visibility, manual booking processes, and inconsistent reviews. Too much admin time spent on scheduling, payments, and follow-ups.

Our Solution

Developed targeted local SEO with location-based keywords and directories. Automated booking, payment collection, and review requests to free up time for client delivery.