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AI Automation

Serve More Clients Without Hiring More Staff

AI voice agents, conversational AI, and workflow automation — custom-built for your business by Sydney's only AI & digital studio that does both marketing and automation.

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80%Booking efficiency gainThe Proprietor Café
+30%Bookings captured after hoursAfter-hours AI voice agent
60%Admin time reductionFAYN Services

See the full case studies

The Growth Ceiling Every SME Hits

You're getting more leads than you can handle. But hiring another person costs $65K+ per year, takes months to train, and might not even solve the problem — because the bottleneck isn't people, it's process.

Missed calls after hours. Manual data entry between systems. Invoices sent late because someone forgot. Follow-ups that never happened because the list got buried.

AI automation fixes the process. Your team stays the same size but handles 20–30% more volume — because the repetitive work is handled by systems that don't forget, don't sleep, and don't need sick days.

What We Build

Bespoke AI systems designed for your business — not off-the-shelf products.

AI Voice Agents

An AI receptionist that answers your phone 24/7, books appointments, answers FAQs, takes messages, and routes urgent calls to you. Sounds natural, handles multiple calls simultaneously, and integrates with your calendar and CRM. Your customers won’t know it’s not human.

Use case: After-hours call handling, appointment booking, inquiry triage

The Proprietor Café: 80% efficiency gain, 30% more bookings captured

Conversational AI & Lead Capture

Intelligent AI assistants on your website that qualify leads, answer questions, and book appointments — while you sleep. Not the clunky ‘press 1 for sales’ bots from 2019. These understand natural language, pull from your actual FAQs, and escalate to a human when needed.

Use case: Website lead qualification, after-hours enquiries, FAQ automation

Workflow Automation

Connect your tools so data flows automatically between them. New lead comes in → added to CRM → welcome email sent → task created for follow-up → invoice scheduled after first meeting. All without anyone touching a keyboard. We build these on our proprietary automation platform with custom integrations.

Use case: Client onboarding, invoice automation, reporting dashboards, review requests

FAYN Services: 60% admin reduction, 40% more Google reviews

Custom AI Tools

Need something that doesn’t exist off the shelf? We build custom AI tools for specific business problems. Document processing, data extraction, intelligent reporting, client-facing AI features — scoped and built to your requirements.

Use case: Industry-specific tools, data processing, custom integrations

How We Implement AI in Your Business

1

Audit Your Workflows

Week 1

We map every repeatable task in your business — what’s manual, what takes the most time, what gets dropped. This tells us where AI will have the biggest impact.

2

Design the Automation

Week 2

We design the system: which tools, which integrations, what the AI handles vs what stays human. You approve the plan before we build anything.

3

Build & Test

Weeks 3–4

We build the automation, test it with real scenarios, and refine until it works reliably. Voice agents get trained on your actual FAQs and booking rules.

4

Launch & Monitor

Week 5+

We go live, monitor performance, and fine-tune. You get a dashboard showing what the AI handled, what it escalated, and how much time it saved.

AI Automation Pricing

Every automation project is different — a voice agent for a café has different requirements than workflow automation for an NDIS provider. That's why every project is scoped individually and quoted as a fixed price before we start.

Here's what we can tell you upfront:

  • All projects include a 3-month minimum engagement to allow proper implementation, testing, and optimisation
  • Setup fees are one-off — you're not paying for the same work twice
  • Monthly fees cover hosting, AI usage, maintenance, and ongoing support
  • We don't mark up third-party API costs — you see exactly what you're paying for

Clients typically begin seeing measurable efficiency gains within the first few months, with many reporting that automation delivers a strong return through reduced manual labour costs.ROI timelines vary based on business size, automation scope, existing processes, and team adoption. Results shown reflect individual client engagements.

3-month minimum engagement. After that, month-to-month with 30 days' notice.

Why a Studio That Does Both Marketing AND AI?

Here's what happens when you hire a standalone AI automation company: they build the system, hand it over, and leave. Works great — until you want your conversational AI to integrate with your ad campaigns, or your voice agent to feed leads into your SEO strategy.

We're one of the few studios in Sydney that builds the AI AND runs the marketing. That means:

  • Your conversational AI qualifies leads that your Google Ads generated
  • Your voice agent data feeds into your monthly marketing reports
  • Your workflow automation includes the marketing follow-up sequences
  • One team, one strategy, everything connected

That's not a nice-to-have. That's the difference between an AI tool and an AI-powered business.

Frequently Asked Questions

Find Out What AI Can Do for Your Business

Book a free 20-minute automation audit. We'll identify the 3 biggest time-wasters in your business and show you exactly how AI can handle them.